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Abdul-Rahman, H (1995) The cost of non-conformance during a highway project: a case study. Construction Management and Economics, 13(01), 23-32.

  • Type: Journal Article
  • Keywords: matrix; non-conformance; quality cost; quality management
  • ISBN/ISSN: 0144-6193
  • URL: https://doi.org/10.1080/01446199500000004
  • Abstract:

    Poor quality resulting from non-conformance during construction leads to extra cost and time to all members of the project team. The costs of rectifying non-conformance can be high and they can affect a firm’s profit margin and it’s competitiveness. Construction-related firms can identify non-conformance information by employing a quality cost matrix as illustrated in a case study as a basis for improvement. Findings indicate the applicability of the matrix, the usefulness of the information for quality improvement and the positive change in attitude of personnel involved in the case study. Areas and frequency of non-conformance and the viability and importance of preventive measures are also highlighted.

Akintoye, A and Sommerville, J (1995) Distributed lag relationships between UK construction orders and output. Construction Management and Economics, 13(01), 33-42.

Chau, K W (1995) The validity of the triangular distribution assumption in Monte Carlo simulation of construction costs: empirical evidence from Hong Kong. Construction Management and Economics, 13(01), 15-21.

Dawood, N N (1995) An integrated knowledge-based/simulation approach to production planning: an application to the pre-cast industry. Construction Management and Economics, 13(01), 53-64.

Loosemore, M (1995) Reactive management: communication and behavioural issues in dealing with the occurrence of client risks. Construction Management and Economics, 13(01), 65-80.

Nkado, R N (1995) Construction time-influencing factors: the contractor's perspective. Construction Management and Economics, 13(01), 81-9.

Pries, F and Janszen, F (1995) Innovation in the construction industry: the dominant role of the environment. Construction Management and Economics, 13(01), 43-51.

Winch, G and Campagnac, E (1995) The organization of building projects: an Anglo/French comparison. Construction Management and Economics, 13(01), 3-14.